Care Managers


Since 2014
Bree Baldwin, MS
WellSenior Director
Bree Baldwin, MS, earned her BA from Colorado State University. After living abroad, she received her Master’s degree in Gerontology from Oklahoma State University, returning to an interest in working with aging adults that began early in life. Bree has experience in dementia care, creating and administering social day groups for seniors with memory loss, environmental gerontology (aging-in-place), and caregiver support groups. Her work as a Memory Activity Specialist in a Continuing Care Retirement Community setting was commended by the Commission on Accreditation of Rehabilitation Facilities & Continuing Care Accreditation Commission (CARF-CCAC). Bree is our WellSenior Program Coordinator. In her spare time she enjoys reading, walking, singing and travel.
Since 2013
Teresa Boring, MSW, LCSW-C, LICSW, C-ASWCM
Director of Care Management
Principal
Teresa Boring, MSW, LCSW-C, LICSW, C-ASWCM, earned her Master’s Degree in Social Work with a specialization in Aging through the “Internships in Aging Program” from the State University of New York (SUNY) Albany. The Internships in Aging Project, which is part of the national Hartford Partnership Program for Aging Education, allowed her to participate in internships, seminars, and coursework pertaining to the aging population and people with disabilities. Before starting with Aging Well Eldercare, she worked as a caregiver for aging adults, an instructor for children with disabilities, and ran support groups for people with Alzheimer’s disease and their caregivers. As a part of the Aging Well Eldercare team, she has provided integral support to clients with complex aging-related illnesses, mental health challenges, intellectual and acquired disabilities, and complicated family dynamics, among others. Teresa has played pivotal roles at Aging Well Eldercare including client care, staff supervision, helping create the Debbie’s Angels Concierge Companion program in 2013, and more. In her free time she enjoys a good TV show, movies, anything Taylor Swift, and spending time with friends, family, and her cats Duke and Lila.
Since 2017
Michael DeSarno, RN, BSN
Michael DeSarno, RN, BSN, earned his Bachelor of Science Degree in Nursing from the University of Scranton. His experience is primarily in geriatric care, including long-term care and sub-acute rehab. He also has experience working with individuals with severe and profound physical and intellectual disabilities, as well as acute medical-surgical experience. After starting his career in his home state of Pennsylvania, Mike and his family relocated to Maryland after three years in New York City in order to be closer to family. In his spare time, Mike enjoys reading, knitting, cooking and quality time with his family.
Since 2023
Renee Fuller, MSW, LMSW
Renee Fuller, MSW, LMSW, discovered her passion for working with older adults while assisting her beloved grandfather in the later years of his life. Frustrated at how challenging she and the rest of the family found it to connect him with much needed resources, she realized she had a calling to help seniors and their families who found themselves in similar situations. Renee graduated Summa Cum Laude with a Bachelor's Degree in Psychology from the University of Maryland, Baltimore County (UMBC) in 2020 and graduated Summa Cum Laude with a Master's Degree in Social Work from the University of Kentucky in 2023. Previously, she spent 4 years as a Care Coordinator at Warman Home Care agency and in doing so developed a keen understanding of the nuances of providing care in the home. She really enjoys getting to know older adults, and especially loves hearing stories about their lives and connecting over shared passions and hobbies. Renee is also a self-confessed bookworm who adores classic films and Broadway showtunes. In her spare time she loves to spend time with her husband and young son, hiking, swimming, skating, and trying out new recipes in the kitchen.
Since 2021
Erica Hanson, RN, BSN, MSW, LCSW-C, LICSW, CCM
Erica Hanson, RN, BSN, LCSW-C, LICSW, CCM, received her Bachelor of Science Degree in Social Work from Syracuse University, School of Social Work. After graduation she studied at the Universidad Complutense in Madrid where she received a Diploma in Spanish Studies. She then received her Masters Degree in Social Work from the University of Chicago, School of Social Service Administration.
Erica enjoyed a twenty-five year career as a social worker working primarily in medical settings such as hospitals, clinics, home care and hospice. She completed many training programs at the Washington School of Psychiatry and the Washington Center for Psychoanalysis, which informed her treatment of adults and couples in her private practice.
After caring for her elderly mother, Erica was inspired to pursue a career in nursing. She graduated from George Washington University School of Nursing and has worked in Behavioral Health and Case Management. She is a Certified Case Manager by the Commission for Case Management Certification and is fluent in Spanish. In her spare time she enjoys traveling, spending time on the beach in Rhode Island with her family and friends, watching movies and reading.
Since 2024
Myala Holmes, LPN
Myala Holmes, LPN, received her nursing certification from Cuyahoga Community College. She began her nursing career as a med-surg nurse for the Cleveland Clinic. Early in her career, she saw the need for compassionate care for our seniors. This led her to many fulfilling roles in assisted living, memory care, long-term care and subacute rehabilitation care. Prior to joining AWE, Myala enjoyed several years working as a clinical hospital liaison, helping both families and patients in their time of need navigate our complex healthcare system. When she's not working, she enjoys spending time with her husband, two daughters, and their beloved dog.
Since 2023
Glenna Lewis, RN, BS
Glenna Lewis, RN, BS, graduated from Shepherd College with a Bachelor of Science degree before embarking on a nine-year career as a flight attendant with Eastern Airlines. Her career trajectory took a new direction when she returned to Northern Virginia Community College, earning a Nursing degree, with honors, in 1996. Glenna’s journey in healthcare led her to serve as an Assistant Nurse Manager in a memory care unit before honing her focus in on psychiatric nursing. With experience spanning all age groups, from children to geriatric patients, she has held diverse roles in various settings, including hospital staff nurse, care manager, community ACT team nurse, and admissions RN supervisor. Glenna's personal connection to the challenges of aging emerged when her mother developed dementia, increasing her empathy and understanding of loss and grieving. Glenna finds joy in crafts, outdoor activities, and the company of her pets. She cherishes moments with her two grown children and four grandsons.
Since 2018
Susan Lilly, MSW, LMSW, C-ASWCM
Susan Lilly, MSW, LMSW, C-ASWCM, received her Master’s in Social Work from Smith College School for Social Work. She obtained a Post Master’s Certificate in Aging from Hunter College – Brookdale Center on Aging. Susan’s 30-year social work career has specialized in addressing the issues faced by older adults and their families. Previous positions include director of social services for a long-term care and sub-acute rehabilitation facility, director of a medical adult day program and director of geriatric care management services for a non-profit geriatric center. She is an Advanced Professional member of the Aging Life Care Association (ALCA) and a member of the National Association of Social Workers. Susan recently moved to Maryland from New Jersey to be near her two daughters, son-in-law and two toddler granddaughters. She enjoys swimming, hiking, museums and socializing with family and friends.
Since 2024
Sophia Malone, MSW, LCSW-C, LICSW
Sophia Malone, MSW, LCSW-C, LICSW, graduated with a Master’s degree in Social Work, Magna Cum Laude, from the University of Michigan, with a focus on adult mental health. Her passion is providing guidance and care to aging adults and their families, most recently as a geriatric care manager at Magellan Health and geriatric social worker at Saint Elizabeth’s Hospital, where she also held the position of Deputy Director of Social Work. She is a member of the National Association of Social Workers (NASW). In addition to her social work career, Sophia served as a Peace Corps volunteer and Adjunct English Professor in Morocco from 1999-2001. In her free time, she enjoys international travel, exploring area hiking trails, and spending time with family and friends.
Since 1993
Susy Elder Murphy, BA, CMC
Managing Director
Principal
Susy Elder Murphy, BA, CMC, joined Aging Well Eldercare (formerly Debra Levy Eldercare Associates) in 1993, and helped build the practice in her long-time role as Director of Care Management. She assumed day-to-day responsibilities for running the business in the summer of 2012 and full ownership of the practice on June 1, 2013.
Susy is a Certified Care Manager, accredited by the National Academy of Certified Care Managers. She is also a member of the Aging Life Care™ Association and served as an at-large Board Member of their Mid-Atlantic Chapter from 2013 – 2015 and as President in 2016 and 2017. Currently, she serves as a member of the National Board of Directors of the Aging Life Care Association. She also served as co-chair for their regional conference in 2014. Susy is also a member of the American Geriatric Society and co-chair of programming for the metro Washington, DC chapter. She is an active member of the boards of various organizations serving the needs of local seniors, including a hospice.
Susy’s first job working with older adults was as the Nutrition Director for a federally funded nutrition program in Hailey, Idaho. She was also the founding coordinator of JCA’s Connect-A-Ride program and a volunteer coordinator for the Family Friends program.
She attended Oberlin College and graduated with Honors from the University of Michigan. In addition to working with our clients, she enjoys baking for her family and exploring different cuisines and cultures with her husband and two adult children and their spouses. She recently became a grandmother for the first time and enjoys spending time with her precious granddaughter.
Since 2003
Kim Picca, RN, BSN, CMC, CDP
Director of Nursing
Principal
Kimberly Picca, RN, BSN, CMC, CDP, graduated Summa Cum Laude from University of Maryland School of Nursing. While earning her first bachelor’s degree in horticultural therapy from Texas A&M, she discovered how much she enjoyed older adults. Having initiated a garden club at a local retirement community, she realized that she and her fellow students gained more from the intergenerational project than the residents themselves. Kim worked with adults with developmental disabilities, and as a hospital Certified Nursing Assistant (CNA) and admissions nurse prior to joining Aging Well Eldercare in 2002. Kim enjoyed employing a holistic approach to her client’s needs as a nurse care manager and moved into a leadership role as Director of Nursing in the Spring of 2013. Kim became a Care Manager Certified via examination certification from the National Academy of Certified Care Managers in the Fall of 2024. One of the most rewarding aspects of her role is “working closely with our care managers to provide our clients with comprehensive, individualized approaches to promoting their health and well being.” In addition, Kim enjoys speaking with families as part of our intake process and learning the nuances of each person’s situation to best match them with one of our care managers. Kim has two teenaged sons and a very cute rescue chihuahua that keeps her moving. She also loves traveling, hiking, reading, listening to music, exercising and eating well.
Since 2024
Carol Sardinha, OTR/L, MOT, BA
Carol Sardinha, OTR/L, MOT, BA, earned her BA from Georgetown University (cum laude) prior to embarking on a 25+ year career in healthcare journalism, communications, medical writing, and marketing. Her awareness of the many challenges associated with aging/chronic disease and her personal experience with her parents’ health issues motivated Carol to make a major career pivot. Carol earned her Master’s in Occupational Therapy (MOT) from Trinity Washington University in May 2022, shortly after which she passed her board exams from the National Board of Certification in Occupational Therapy (NBCOT) and obtained her Maryand OT state license. Prior to joining AWE, Carol worked for Fox Rehabilitation, where she provided in-home, mobile outpatient occupational therapy services. Carol lives with her husband in Rockville, Maryland. In her spare time, she enjoys travel, music (including Brazilian drumming!), reading, cooking, gardening, baseball, and spending quality time with friends.
Since 2019
Robin Udell, MSW, LCSW-C
Robin Udell, MSW, LCSW-C, began her work with older adults in college, as an in-home caregiver. Realizing she wanted to follow a path that would allow her to better advocate for this population, she graduated from the University of New Hampshire with a Bachelor’s degree in Social Work in 2011 and completed her Master’s degree in Social Work at the University of Michigan in 2012. Since then she has worked in long term care, memory care, assisted and independent living, and short-term rehab settings. Most recently she worked as a case manager at the Hebrew Home of Greater Washington with Charles E. Smith Life Communities, working on discharge plans following short rehab stays. She has a passion for helping people make informed decisions about their care and enjoys creating person-centered plans with her clients. In her spare time, Robin enjoys spending time with her husband and their many pets, cooking, hosting movie nights for friends, and working in her vegetable garden.
Since 2014
Amy Ullman, MSW, LCSW-C
Amy Ullman, MSW, LCSW-C, received her Master’s Degree in Social Work from Temple University in 1996 and has practiced social work for nearly twenty years. Amy has worked primarily in the field of home health services, both with Homecall, Inc. and Medstar Visiting Nurse Association (formerly Montgomery General Community Health). Most recently, she worked for U.S. Renal Care, providing social work services to patients receiving dialysis. Additionally, she has experience working in rehabilitation and long-term care facilities, where she performed discharge planning and social services to long-term care residents. In her spare time, Amy loves spending time with her family, scrapbooking and reading.
Associate Care Manager
Since 2021
Uvonne Andoh, MS
Uvonne Andoh, MS, earned her Bachelor of Arts in Management of Aging Services from the University of Maryland, Baltimore County (UMBC). While at UMBC she did extensive research as a McNair Scholar, where she partnered with the Information Systems department to design assistive technologies for older adults. She also received her Master of Science degree in Gerontology from Virginia Commonwealth University (VCU). As her passion for working with older adults grew and she determined that this was the career path she wanted to pursue, she was offered an internship position at AARP, while still at VCU, working on the GeroTrifecta/Age Wave initiative in the Greater Richmond area. She is the Assistant Director of our WellSenior Program. In her spare time, she loves to travel and cook.
Key to Staff Credentials
- BSN – Bachelor of Science in Nursing
- C-ASWCM – Advanced Social Work Case Manager
- CCM - Certified Case Manager
- CDP – Certified Dementia Practitioner
- CMC – Care Manager Certified
- JD – Juris Doctor
- LCSW-C – Licensed Certified Social Worker-Clinical (in MD)
- LICSW – Licensed Independent Clinical Social Worker (in DC)
- LISW – Licensed Independent Social Worker (in DC)
- LMSW – Licensed Master Social Worker
- LPN – Licensed Practical Nurse
- MOT – Master of Occupational Therapy
- MPH – Masters of Public Health
- MS – Masters of Science
- MSN – Masters of Science in Nursing
- MSW – Masters of Social Work
- NHA – Nursing Home Administrator
- OTR/L – Occupational Therapist, Registered and Licensed
- PHR - Professional in Human Resources
- RN – Registered Nurse
- SHRM-CP - Society for Human Resource Management Certified Professional